Conversation
The conversation API allows you to manage your support conversations.
not deprecated
get
Get all conversation categories.
/v2/conversation-categories
get
Get a specific conversation category.
/v2/conversation-categories/{categoryId}
get
Get all conversation the authenticated user has created or has access to.
/v2/conversations
post
Create a conversation.
/v2/conversations
get
Get a support conversation.
/v2/conversations/{conversationId}
put
Update the basic properties of the conversation.
/v2/conversations/{conversationId}
post
Request a file upload token for the conversation.
/v2/conversations/{conversationId}/files
get
Request an access token for the File belonging to the Conversation.
/v2/conversations/{conversationId}/files/{fileId}/access-token
get
Get members of a support conversation.
/v2/conversations/{conversationId}/members
get
Get all message of the conversation.
/v2/conversations/{conversationId}/messages
post
Send a new message in the conversation.
/v2/conversations/{conversationId}/messages
patch
Update the content of the message
/v2/conversations/{conversationId}/messages/{messageId}
put
Update the status of a conversation.
/v2/conversations/{conversationId}/status
get
Get preferences for customer conversations.
/v2/customers/{customerId}/conversation-preferences